Terms and conditions

  • This offer is only available to Residents of Auckland, 

  • The person booking this offer verifies that all participants are residents of Auckland.

  • The offer is only available between the 14th May and 26th June 2022 .

  • Tickets must be booked online in advance via our website www.thrillzone.co.nz. We do not guarantee vouchers for customers that turn up to the store without a booking. 

  • Thrillzone collects a bond deposit payment of NZD $200 (Cash) per group booking  of 4 people on arrival. The bond will be returned when all of the equipment is returned in the same condition.

  • The Ipad and ActionPack must be returned immediately after the Activity (if the Ipad is not returned within 2 hours after start of the activity Thrillzone might reconsider the refund)

  • By booking a ticket to participate in any of our activities at Thrillzone, customers acknowledge the operator’s general terms.

  • Customers participate in all of the activities at their own risk.

  • The operator and any owners / employees associated with this business take no responsibility for accidents, injuries, and damage caused by misuse of the facility and equipment, including violation of safety regulations.

  • Customers are always required to return all equipment provided by the operator after finishing their activities and follow all instructions of staff. 

  • The operator reserves the right to charge the customers for the damage done to any equipment.

  • By consenting to have pictures taken, the participants authorise for their pictures to be used for marketing and social media purposes. These include, but are not limited to, display via TV monitors at Thrillzone and publication on Facebook, Instagram, Twitter, and other official Thrillzone social media platforms. This is not compulsory and any participant may opt-out by informing a staff member.

  • Escape Adventure is an outdoor activity. Participants are advised to take care and follow the official New Zealand road code published by the NZ Transport Agency. 

  • Parents and Guardians are responsible for minors. Children under 14 years must be accompanied by parents or guardians. 

  • Wet Weather policy - activities will not be cancelled as a result of wet weather.   

  • Change of  Dates - where possible Thrillzone will attempt to accommodate a re-booking assuming we are notified within 24 hours from the booking date. Change of Dates requests received for less than 24 hours may not be granted and will be up to the discretion of the management.

  • No Shows - any parties who do not turn up for their booking or allocated time slot forfeit their voucher and will not be permitted to rebook their activity.