Last updated: July 2025

Introduction

We ("Thrill Zone", "we", "us", or "our") are committed to protecting the privacy of our

customers. This privacy policy explains how we collect, use, store, and protect your personal

information when you interact with us through our website, on-site iPads, social networks,

and booking software ("Platforms").

This policy is governed by New Zealand's Privacy Act 2020.

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1. What Information We Collect

We may collect the following types of information:

● Personal Information: When you make a booking or create an account, you may

provide us with personal details. This can include:

○ Full name and contact information (email address, phone number)

○ Booking details

● Technical Information: We automatically collect technical information when you use

our Platforms. This may include:

○ Information about how you browse and interact with our Platforms

○ Device and browser data

○ Your IP address

○ Data collected via cookies and other tracking technologies

 

You are not required to provide personal information to us. However, if you choose not to, we

may be unable to process your booking or provide access to certain features of our

Platforms.

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2. How We Use Your Information

We collect and use your information for the following purposes:

● To communicate with you about your enquiries and bookings.

● To process and manage your appointments.

● For statistical analysis to better understand our customers.

● To market our products and services to you.

● To improve our services and for research and development.

● For credit checks, if necessary.

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3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to understand how people use our

Platforms, improve how they work, and personalise them to be more relevant to your needs.

 

We improve our products and advertising by using Microsoft Clarity to see how you use our

website. By using our site, you agree that we and Microsoft can collect and use this data.

You can disable cookies by changing the settings on your browser. However, doing so may

mean you cannot use all of the functions on our Platforms.

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4. Disclosure of Personal Information

We do not generally disclose your personal information to third parties for them to use for

their own purposes. However, we may share it in the following circumstances:

● Service Providers: To trusted partners who help us operate our Platforms, such as

website hosting or booking software providers.

● Business Transfers: In relation to the proposed purchase or acquisition of our

business or assets.

● Legal Requirement: Where required by law or in response to a legitimate request by

a law enforcement agency.

Any personal information you provide may be stored on the secure servers of our trusted

service providers, which may be located outside New Zealand. Where we do this, we ensure

your information is protected with comparable safeguards to those required under the

Privacy Act 2020.

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5. Data Storage and Security

We take all reasonable steps to protect your personal data against loss, unauthorised

access or use, modification, or disclosure.

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6. Your Rights

Under the Privacy Act 2020, you have the right to:

● Request access to the personal information we hold about you.

● Request correction of inaccurate or outdated information.

● Lodge a complaint about our handling of your personal data.

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To exercise these rights, please contact us at: Email: hello@thrillzone.co.nz

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7. Updates to this Policy

We may update this privacy policy from time to time. The latest version will always be

available on our website.